Hands on experience of configuration and maintenance of Cisco Data Technology solutions – Routing and Switching Technologies and good experience in administration & maintenance of Cisco Data solution.

* Excellent knowledge of Cisco  Router, Switches, Nexus, Wireless Acess Points.

*  Perform Incident Management Including Serivice Request and Restortion for Major and Critical  Tickets

Hands on experience (Configuration and maintenance) on Cisco Data Products like :

Ø  Good Understanding of Switching & Routing Technology

Ø  Hands on experience for Cisco catalyst switching products like Cat 2900/Cat 3500/Cat 3750

Ø  Hands on experience for Cisco ISR Routers 1900/2900

Ø  Architecture knowledge of Cisco Catalyst Switching Products like Cat 4500/Cat 6500

Ø  Cisco Routing protocol BGP, RIP, EIGRP, OSPF

Ø  Knowledge of Switching STP, VLAN, HSRP,VTP

Ø  Cisco AP Configuration such  addition in controller etc.

Ø  Monitoring of devices and report if there is any issue.

Ø  Ability to work  at customer site

Ø  Ready to work in Shift

* Senior Technical Consultant (Onsite Resource) : Ability to handle L2 Data tickets MAC  Activity / Trouble Shooting & BAU for Customer.

5 to 7 year of Related Experience in Customer Facing organization from the SI Domain

Key Spoc  for

·       Provide support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, VSNL, TTML, Tata Indicom, Bharti Airtel etc.

·       Timely testing / termination of WAN links ( MPLS Links, Point to Point Lease line & ISDN Line ) & configuration of related equipment (e.g. DLC, MUX, MDFs, etc.)

·       Co-ordinate with vendors regarding Major Incident & Changes.

·       Cisco Data System Configuration and Adminstration.

·       Minor Incident Trouble Shooting

·       Network review at per site requirement.

·       Cordinate with customer site local contact for reported problem.

·       Monitoring of Devices and report it if there is any issue.

·       Change Management

·       Knowledge management (KEDB)

·       Documentation and Reporting

·       Working in Shift as per Roaster.