Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Job purpose

The OB IT department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains.
In this context, the API Acceleration Program is a new project within OB IT, aiming at accelerating the internal transformation within the organization. The main aim of the program is to transform the architecture of the existing applications to be more modular with REST APIs, and to provide Self-Service APIs to the Orange Business customers. Part of this program is creating a transversal team of developers, business analysts and architects, whose main target is to design/develop the Orange Business Logic API layer as well as to act as a transversal enabler to help other development teams peruse their API transformation as early as possible.

Key Tasks and Responsibilities

The IT Business Analyst - Senior will be responsible for working closely with stakeholders, technical teams, and product owners to analyze business needs and translate them into functional and technical requirements.

In an Agile context, the IT Business Analyst - Senior is required to undertake the following responsibilities:

• Fully understand and document business requirements, workflows, and processes.
• Collaborate with development teams to translate functional requirements into technical specifications.
• Develop and maintain API documentation, ensuring clarity and alignment with business and technical requirements.
• Perform data mapping activities to ensure seamless integration between different systems.
• Identify gaps and propose solutions to improve system efficiency and business operations.
• Facilitate communication between business units and IT teams to ensure alignment.
• Develop use cases, user stories, and process flows for various applications.
• Support Agile methodologies in project management and development activities.
• Work with API documentation and integration tools to support system interoperability.
• Assist in RFP analysis and vendor evaluations for business and IT solutions.
• Participate in the testing and validation of API integrations to ensure functional correctness.
• Ensure compliance with security and data protection regulations in integration processes.

Functional Skills:

• Strong analytical and problem-solving abilities.
• Ability to work effectively within cross-functional teams.
• Excellent written and verbal communication skills.
• Strong business acumen and attention to detail.
• Time management and ability to handle multiple tasks simultaneously.
• Ability to manage stakeholders and articulate business requirements effectively.

Technical Skills:

• Experience in business process modeling and requirements documentation.
• Strong knowledge and hands-on experience with API documentation and integration.
• Experience with API-related workflows, including data mapping, authentication, and security protocols.
• Proficiency in Agile methodologies, SDLC, and IT service management frameworks (ITIL).
• Understanding of enterprise architecture principles (TOGAF is a plus).
• Knowledge of data analysis tools (SQL, Power BI, Tableau).
• Experience with software development processes and API integrations.
• Familiarity with version control tools (GitLab/GitHub).
• Understanding of cloud technologies and business system integrations.
• Proficiency in API documentation and data mapping tools (Swagger, Postman).
• Experience using Agile project management tools such as JIRA
• Knowledge of RFP analysis and vendor evaluation processes.

Educational background:

• B.Sc. in Business Information Systems, Computer Science, or equivalent.
• Fluent in English, French is a plus.

Professional Experience:

• 10+ years of experience in the IT industry.
• 3-5 years of experience in business analysis or IT con

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.