Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Should deliver high quality of code for ServiceNow customization.

• Should participate in application evolution by contributing technical enhancement to the applications.

• Should provide third level support to production issues from assigned application within defined SLA.

• Should develop business as well as technical knowledge on the applications.

• Should participate in project review meetings as and when required.

• To provide support during UAT.

• Use defect tracking system and follow resolution of defects. 

• Should be able to produce POC for project technical enhancements on newer technologies.

• Should be able to perform peers code reviews.

Technical Competencies

• ServiceNow core certification is mandatory for applying to this position.

• Strong technical skills in Javascript, html5/css3, XML / json, API integration and ServiceNow functional expertize.

• Good experience on JIRA, & DevOps tools like Gitlab.

• Software Development Life Cycle following Agile / Waterfall Model.

• Modify code to resolve existing defects in the production system.

• Strong troubleshooting skills and capability to propose new solutions to business problem.

• Ability to build up good user ergonomics based on new technologies like DevOps etc.

• Work as individual contributor and will be end to end responsible for entire rollout. 

Knowledge and Abilities

• Good written and verbal communication skills, fluent English.

• Customer centric approach.

• Problem solving and investigation capabilities.

• Resolution of production anomalies.

Education, Qualifications and Certifications

• B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent.

Experience

• Minimum 4 years experience in software development.

Budget Responsibilities: Non Applicable

Cost revenue/cost saving Responsibilities: Non Applicable

People management: Non Applicable

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.