Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

• Lead the execution of transformation programs under the I Use I Need help customer Journey Portfolio
• Align the Operations, Zones, Marketing & CTIO business owners on I need help CJ vision
• Responsible for business case
• Responsible for projects budget and investments 
• Responsible for program resources, governance and roadmap
• Responsible of operations KPIs 
• Communicate & align project progress with Customer Journey lead & GDO management board
• Align different project’s streams on common framework, remove obstacls cross organization (resources, budget, communication. Stakeholders management)
• Influence CTIO tooling startgey with the help of customer journey lead
• Influence Marketing roadmap 
• Accountable for build and execute the business long term transformation plans
• Measurements of program ROI and Improvement plan

• 15 Years Project/Program Management experience
• Service Management experience
• knowledge of Orange Business Services products and solutions 
• Deal with unclear scope and new products 
• Manage critical discussions between business and technical stakeholders
• Excellent organizational and planning skills 
• Excellent communication and interpersonal skills
• Independent self-starter
• B.Sc in Communication or Computer Engineering 
• ITIL certified

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.