Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Mission / Role Purpose:

The IT Asset Management (ITAM) Specialist is responsible for overseeing the full lifecycle of IT assets—both hardware (HAM) and software (SAM)across on-premise, cloud, and hybrid environments. This role is critical in ensuring compliance, driving cost optimization, supporting vendor audits, managing licensing contracts, and integrating governance frameworks for enterprise-wide asset visibility and control.

Key Responsibilities: 

1. Software Asset Management (SAM)

• Manage and maintain the software asset repository and inventory across all platforms (on-premises and cloud).

• Track software license purchases, entitlements, and deployments to ensure compliance and cost-effectiveness.

• Conduct regular audits of software usage to identify underutilized licenses and recommend reharvesting opportunities.

• Monitor and report on software compliance risks, usage trends, and optimization opportunities.

• Lead or contribute to the implementation and governance of SAM tools (Flexera, ServiceNow, Snow, or equivalents).

• Establish and maintain SAM policies, procedures, and standards aligned with ITIL best practices.

• Support vendor audits and internal controls by providing accurate data and documentation.

• Collaborate with procurement, IT, legal, and finance teams to validate contracts, renewals, and license metrics.

• Educate stakeholders on license compliance, obligations, and cost-saving strategies.

• Implement and govern the full software license lifecycle from procurement to retirement.

• Ensure compliance with vendor terms (Microsoft, Oracle, Salesforce, Adobe, and others).

• Analyze usage data to identify optimization and reharvesting opportunities.

• Lead readiness for vendor audits, license reconciliation, and contract renewal planning.

2. Cloud and Hybrid Licensing Optimization

• Support optimization of SaaS, PaaS, and IaaS cloud subscriptions and hybrid environment licensing.

• Interpret licensing contracts and map usage for cost-effective renewals.

• Align contract obligations with actual deployments in cloud and hybrid environments.

• Automate license tracking, compliance reporting, and cost analytics.

• Provide dashboards and reports on compliance, usage, and financial risks.

3. Hardware Asset Management (HAM)

• Maintain a complete inventory and metadata of all hardware assets in Azure-hosted, SecNumCloud, and other certified environments (servers, appliances, firewalls, etc.).

• Track cloud-hosted physical assets provisioned via Azure, SecNumCloud, Bleu, and Flexible Engine.

• Support asset tagging, classification, and location mapping aligned with ANSSI, GDPR, and internal security policies.

• Oversee procurement, deployment, maintenance, and decommissioning of cloud or on-prem physical assets.

• Track warranties, maintenance contracts, and refresh cycles to maintain availability and performance.

• Ensure readiness for audits and inspections (SecNumCloud, ISO/IEC 27001).

• Correlate cloud-native metrics (Azure Cost Management, Log Analytics) with hardware demand to optimize procurement.

• Identify reuse or redistribution opportunities to reduce CAPEX and OPEX.

• Develop dashboards (Power BI, ServiceNow HAM) for compliance, utilization, and risk monitoring.

• Oversee end-to-end hardware lifecycle processes including procurement, deployment, maintenance, and disposal.

• Manage warranty and support renewals ensuring full service coverage.

• Integrate HAM systems with ITSM/CMDB for real-time asset visibility and data integrity.

• Automate asset onboarding, reconciliation, and reporting workflows.

4. Collaboration and Governance

• Act as the SAM/HAM point of contact for cloud and sovereign infrastructure projects.

• Collaborate with infrastructure, procurement, security, compliance, and finance teams for lifecycle governance.

• Ensure that asset management aligns with organizational, operational, and budgetary goals.

• Participate in budgeting, forecasting, and chargeback activities related to IT assets.

Required Skills & Experience:

• 7+ years of experience in IT Asset Management.
• Proven track record with enterprise software licensing with some key Software Editors (ServiceNow , PEGA , Cienna , CSG , Splunk , Salesforce , Microsoft MCA /EA, Oracle ,  Adobe, etc.).
• Strong knowledge of any of the ITAM tools: ServiceNow, Flexera, Snow, SCCM, OpenText, Lansweeper.
• Hands-on experience in vendor audit preparation, license optimization, and IT contract negotiation.
• Deep understanding of ITIL, ISO/IEC 19770, FinOps, and cloud cost management principles.
• Experience managing physical IT assets in global enterprise environments.
• Behavioral:
• Strong analytical, communication, and negotiation skills.
• High attention to detail with data-driven problem-solving ability.
• Strong stakeholder engagement across technical and business teams.
• Ownership mindset with ability to lead initiatives and manage ambiguity.
• Ability to balance priorities and adapt to evolving business requirements.

• Preferred Certifications:
• CSAM (Certified Software Asset Manager)
• CHAMP (Certified Hardware Asset Management Professional)
• ITIL v4 Foundation
• FinOps Practitioner
• ServiceNow SAM Pro Certification

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.