Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The Head of Professional Services is responsible for the overall Professional Services business in the Americas including developing and managing the Consulting, Project Management and Service Management business growing pipeline and revenue in line with the regional ambition and leading the Professional Services team in the region. A key priority in this role will be the development of Multi-sourcing Integration Service (MSI) in conjunction with the business line, taking the lead role in adapting customer facing collateral to fit the Americas market, growing the MSI pipeline in strong collaboration with Sales and Pre-Sales and contributing to the sale and implementation of MSI deals in the region.

• Provide the leadership role in developing and managing the Professional Services business growing pipeline and revenue in line with the regional ambitions in combination and leveraging pull-through synergies and capabilities with the Professional business line.
• Manage the Professional Services P&L within the territory: measure pipeline, orders, revenue, gross margin, quality and growth KPIs and staffing levels.
• Provide World-Class Sales and Pre-Sales Support to encompass the relevant portfolio of offers with focus on Consulting, Project Management and Service Management with a particular emphasis on MSI
• Assist Sales teams to maximize the sale of services and solutions with Business Development activities by developing appropriate best practices, thought leadership and expertise (SME’s) in Professional Services.
• Assist on first time implementations with the delivery teams and with the solution experts working in agile mode for the development and implementation of new solutions and services via Proof of Concepts and Customer pilots.
• Develop and maintain high level customer contacts for the maximization of business opportunities and resolution of conflicts.
• Management and people development of the Professional Services team
• Develop, lead and maintain close working relationships with strategic partners in order to create lead generation and promote Orange capabilities through Channels, whilst ensuring alignment with global partnership initiatives.
• Work transversally with all business lines (Connectivity, Collaboration, Security, Smart Mobility Services) to ensure that MSI is an enabler across all Strategic Value Proposition’s
• Interface with the Central Professional Services teams to provide feedback on customer requiremenrts
• Maintain Market intelligence and technology awareness and develop the Intellectual Capital of the Professional Services domains in the region

Ready to Grow with Orange?

We’re looking for curious minds, passionate professionals, and change-makers who are ready to shape the digital future. If you want to be part of a company where your skills, contributions, and potential are celebrated — Orange Business is the place for you.

Join the Orange Business Team – Shape the Future with Us

At Orange Business, we’re more than just a tech company — we’re a global family driving innovation, embracing change, and co-creating a smarter, more connected world. When you join Orange, you step into a workplace that values your unique background, supports your ambitions, and empowers your personal and professional growth. At Orange Business we value being Caring, Bold and Responsible. 

Global Opportunities Await

Collaborate with multinational teams and clients across the globe. Expand your international experience, build a diverse network, and be part of a company that spans cultures and continents.

Flexibility That Fits Your Life

We offer a hybrid work model that empowers you to find the right balance between work and your personal life. Your success starts with flexibility and trust.

Career Growth & Acceleration

From comprehensive training to continuous upskilling and reskilling programs, we invest in your growth at every stage. 

Recognition & Rewards

Your contributions matter. Take part in our Employee Referral Program, earn recognition through our Awards Programs, and feel the impact of a company that celebrates excellence.

A Culture That Cares

Experience a workplace that prioritizes your well-being, fosters inclusion, and gives back through CSR initiatives and meaningful employee engagement events. We're proud to be GEEIS-certified (Gender Equality European & International Standard) and committed to creating an inclusive environment where all employees can thrive.

Award-Winning Employer

Orange Business is a proud recipient of the Cigna Silver Level Healthy Workforce Designation, recognizing our holistic approach to employee health and wellness.

Our Competitive Benefits Package Includes:

• Comprehensive health coverage (medical, dental, vision) for you and your family
• Financial protection: life, disability, AD&D, and business travel insurance
• 401(k) plan with company match
• Pre-tax savings through HSA and FSA accounts
• Employee assistance program, tuition reimbursement, and adoption support
• Healthy living and wellness reimbursements
• Group-rate insurance options: home, auto, pet, and more
• Generous PTO and paid volunteer days
• Legal assistance, critical illness, hospital indemnity, and ID theft protection plans

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.