Orange Business

Head of Human Resources of the Major Service Center Egypt

Posted Date 2 months ago(8/16/2025 8:00 PM)
ID
585303

Orange Business is here!

About us

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Provide HR leadership for Egypt MSC ensuring Orange Promise is put in action

Lead, manage and develop a team of HR consultants:

Provide guidance and direction to the MSC HR team to ensure the implementation of the HR strategy and plans;

Ensure the MSC HR team is adequately resourced and trained to meet the needs of the business. Maintain leading edge knowledge on HR issues in order to act as a Local Business Partner;

Manage the HR functions to guarantee the efficient delivery of the HR functional contribution to the company in the short and long term;

Responsible to develop and execute annual country HR plan in consultation with Egypt MSC Leadership board and Regional Head of HR:

Identify / facilitate agreement on key business critical issues and set priorities

Present solutions for each priority, execute and manage deadlines

Provide regular updates to leadership and key stakeholders

Be proactive in highlighting risks / liabilities and provide ideas / insights / expertise around HR topics and trends

Anticipate people impact  changes  and  act  to  develop  and  deliver programs that support change

Provide expert advice and coaching to managers to help them achieve their people objectives and initiate actions to motivate and engage people

Be accountable for managing employee  relations  concerns,  and  complaints, ensuring adherence to applicable Company policy and local laws and regulations

Ensures smooth coordination and administration of Company compensation and benefits programs by studying and assessing benefit needs and trends (health plans, retirement plans, leaves of absence, health & safety programs, teleworking, including but not limited to employees’ Compensation)

Recommend and deliver programs to address employee morale and engagement ensuring actions based on the results of annual Employee Barometer

Work with HR Management for the region and global stakeholders, create and deliver Corporate Social Responsibility and Diversity programs for the region

Identify business needs and process improvement opportunities; collaborate with HR Shared Services Center to assess and develop solutions to improve business

Ensure effective support to employees and managers

Support the end-to-end recruitment process performances to ensure that the company is seen as the Employer of Choice and to achieve a good  employee experience in this area

Maintain the company performance management system, reward structure and career succession planning in order to deliver efficient processes for managing recruitment, performance, leadership, organizational culture and reward structure;

Build multi-functional relationships, both as a member of the country management board and when working with people across all functions on a day-to-day basis, creating an environment where information and resources are shared in pursuit of business goals;

Maintain and manage the HR systems and tools through efficient usage to ensure data integrity of all staff records in Egypt; 

Ensure having a workable HR filing and record archiving system;

Deliver a high-quality HR service, ensure best practice standards, practices, processes and systems are applied and adhered to;

Manage the country pay-roll process in collaboration with Finance. Ensure accurate and timely delivery of pay slip.  

About you

·         Possess a university degree ideally in Human Resource Management or a related business discipline;

·         Demonstrate a minimum 10 years’ experience in Human Resources whereas 3 years at management level;

·         Have experience and sound knowledge of employment legislation and interpretation of local labor law

          Demonstrate extensive knowledge of HR policy and practices such as talent, performance, learning, reward, succession planning.          

          Be fluent in English.

          Have   Agility   and   Digital   skills (comfortable   in   social   networks   and   agile governance)

          Have capacity to work in a complex and matrix environment

          Have ability to juggle between critical and routine operational delivery needs and strategic business planning and support

          Have proven skills in translating business needs into an effective HR plan / activities to manage

          Be a solid team player with a teaming, collaborative mindset

          Have excellent communications skills (verbal and written) with ability to deliver effective oral and written presentations

          Have strong analytical, data interpretation and problem-solving skills to assess opportunity for continuous improvement.

          Have effective staff leadership, development, and management skills.

          Have a good knowledge in B2B market and Orange Business HR process & tools would be a plus


What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.


• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).


• Professional Development: training programs and upskilling/re-skilling opportunities.


• Career Growth: Internal growth and mobility opportunities within Orange.


• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.


• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

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