Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

We are seeking a skilled and Lead Solution Designer - CPQ to join the Digital unit at Orange Business. The role of the Lead Solution Designer – CPQ to take ownership of business analysis activities for the Configure, Price, Quote platform. This role is pivotal in translating business needs into functional solutions that support our sales, pricing, and quoting operations. You will lead requirements gathering, process design, stakeholder engagement, and solution validation efforts to ensure successful CPQ delivery and adoption across the organization.

Activities and Responsibilities

• Lead end-to-end business analysis for CPQ transformation initiatives, from discovery through implementation, ensuring business goals are translated into scalable solutions.
• Collaborate with cross-functional teams (Sales, Product Management, Pricing, Finance, IT) to gather, refine, and prioritize functional and non-functional requirements.
• Define and govern a centralized Product Catalogue, ensuring accurate representation of products, configurations, pricing, and interdependencies.
• Develop and manage robust product models that support bundling, pricing logic, eligibility rules, and service offerings.
• Ensure compliance with TMF standards (e.g., SID, TAM, eTOM) to support standardized product lifecycle and service definitions.
• Translate complex business needs into well-structured epics, user stories, and functional specifications for development teams.
• Analyze and continuously improve CPQ and product catalog processes to enhance usability, performance, and scalability.
• Facilitate workshops, solution design sessions, and architecture reviews to ensure fit-for-purpose CPQ solutions.
• Define and drive User Acceptance Testing (UAT), including test case development, coordination, and defect resolution.
• Act as a key liaison between business and technical teams to maintain alignment and clarity throughout the delivery lifecycle.
• Leverage Agentic AI and Gen AI capabilities to augment business analysis—e.g., intelligent requirement generation, AI-assisted user story creation, and automated documentation reviews.
• Explore and promote the use of Generative AI for knowledge discovery, impact analysis, and stakeholder communication within CPQ and catalog initiatives.
• Support change management and training efforts to ensure smooth adoption and operational readiness.
• Contribute to the CPQ roadmap and catalog governance, incorporating emerging technologies such as AI-driven configuration engines and intelligent pricing models.
• Provide leadership, mentoring, and domain expertise to junior BAs and cross-functional teams, fostering innovation and AI literacy.
• Act as the liaison between business teams and technical delivery teams, ensuring consistent alignment throughout the project lifecycle
• Support change management and training efforts to drive adoption and readiness
• Contribute to the CPQ roadmap and product catalogue governance processes
• Provide leadership and mentoring to junior BAs or cross-functional team members 

Technical Expertise

• Proven experience working on CPQ platforms (e.g., Custom CPQ Tools, Salesforce CPQ, Oracle CPQ, Conga/Apttus, etc.)
• Deep understanding of Product Catalogue management and Product Modelling in a B2B or telecom environment
• Familiarity with TMF frameworks and standards (especially SID and eTOM)
• Strong grasp of Quote-to-Cash processes, commercial modeling, and pricing workflows
• Solid experience in Agile delivery models with expertise in creating and managing backlogs
• Excellent problem-solving, facilitation, and stakeholder communication skills
• Strong documentation skills including process flows, data mappings, and business rules 

Leadership and Management

• Ability to lead and manage high-performing design teams
• Experience in hiring, retaining, and developing top talent
• Skill in mentoring and inspiring team members
• Capacity to manage multiple high-impact and high visibility programs simultaneously

Strategic Thinking

• Ability to develop and execute growth plans aligned with strategic vision
• Understanding of design thinking and human-centered approaches to innovation
• Capability to optimize CPQ architecture and provide guidance on best practices
• Communication and Collaboration
• Exceptional communication and presentation skills, both written and verbal
• Skill in translating complex technical concepts for non-technical stakeholders

Project Management

• Ability to navigate complex environment with conflicting priorities in a matrix organization
• Strong project management skills, including planning, executing, and overseeing end to end design projects
• Ability to deliver projects on time and within budget
• Experience with agile, waterfall, or hybrid project management methodologies

Problem-Solving and Adaptability

• Creative problem-solving skills, especially in ambiguous situations
• Ability to work in a fast-paced environment with quick context switching
• Willingness to learn and implement new solutions as needed

Business Acumen

• Understanding of industry-specific challenges and opportunities
• Ability to align technical implementations with overall business goals
• Focus on delivering measurable business outcome

Job Skills and Proficiency Level

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange 
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
• Reward programs: Employee Referral Program, Change Maker Awards

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.