Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
To provide support through the Service Excellence Process to GDO Customers:
1- Processing Customers calls/inquiries.1- Excellent interpersonal and communication skills.
2- Willingness to learn complex customer infrastructure and understand services delivered by Orange Business.
3- Willingness to develop technically.
3- Friendly & ready to work within a team.
4- Excellent customer skills are required.
5- Customer oriented.
6- Objective/Goal oriented.
7- Problem solving skills and ability to absorb customer heat.
8- Ability to work in a dynamic environment with rapid changes.
9- Excellent Multitasking skills.
10- CCNA certificate is a huge plus.
11- Preferred to have knowledge in any on the below:
a- SDWAN technology
b- Zscaler technology
c- Advanced Routing & Switching
d- LAN technologies
e- Network Security technologies
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
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