Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The Senior Cluster Manager role is a unique mixture of technical, business, and financial responsibilities operating in an AGILE environment driven by empowerment, autonomy, experimentation, transparency, cooperation, adaptation, and flexibility.

In your capacity as cluster Manager you will be accountable for the delivery of the Cluster strategy – including end to end execution of initiatives triggered for optimization, organic growth and scalability of the global enterprise network. With stellar program management skills, your orchestration shall be as efficient as possible to align the direction of the cluster with the overall GEN strategy for maximum benefit to OBS and its customers. You will have a can-do attitude, strong quality orientation, and cost awareness – all initiatives supported are of an international scope and require a very high level of efficiency, cultural awareness and solid knowledge of networking technologies.

This role requires in depth data analysis, stakeholder management, direction, coordination and evaluation of projects and reporting.

Accountabilities:

• Manage and own program/projects to improve the global cost to revenue ratio in line with the target set for the group
• Implement, track, and report on transversal Business Improvement Initiatives – Consult internally and help transform business problems into solutions

Knowledge & Abilities – This is a multi-dimensional role:

• Financial:
  • Drive business improvement initiatives to achieve 100m€ p.a. budget ambitions & contribute to achievement of cost to revenue ratio targets
• Leadership:
  • Provide ongoing, strategic, technical and supportive guidance to the Project Management team
  • Manage/develop relationships with other GEN teams and multiple virtual teams (GPOs, Program Teams, Sourcing, OGSB…)
  • Report clear & concise on financial & operational project performance at Senior management level
• Business Management:
  • Act as an internal consultant on multiple enterprise network related initiatives
  • Manage 3rd party vendors and lively interaction with internal/external stakeholders to orchestrate delivery of  strategic regional initiatives
  • Coordinate & drive the technological transformation of the data/voice networks from legacy to modern technology platforms
  • Maintain overall control of managed projects, priorities, financial performance, and utilization of digital tools 

• University Degree in a specialization or Telecommunications, Business and/or Engineering
• Strong technical and business acumen/skills particularly telecom platforms & industry knowledge
• Language skills:
  • Fluent English required, both spoken and written
  • Fluent French is a desirable (not mandatory)
  • Fluent Arabic is a bonus (not mandatory)
• Software Skills:
  • Strong computer literacy &  proficiency in MS Word, Excel, and PowerPoint
  • Basic scripting/data manipulation/BI skills are desirable (not mandatory)
  • Prior experience with SCRUM/Agile methodologies are desirable
  • Coding experience in Big Data environment (e.g. Python) are desirable (not mandatory)
  • Power BI knowledge highly desirable

Essential skills and knowledge

• Minimum 3 to 5 years of experience in Telecom Industry experience highly advantageous 
• Very agile with data crunching and analysis, business case building as well as budgeting, forecasting and working with financial data
• Stellar communication skills, flexible, agile, adaptable with a can-do attitude, and willingness to learn/explore/develop new skills
• Strong analytical, planning, and organizational skills with an ability to manage competing demands
• In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
• Ability to operate with autonomy and in a virtual team environment
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
• Understanding of Orange Business Services products and/or circuit provisioning tools (e.g. SESAM, OPAS, GINI, and FILEADE) is a plus

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.