Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Business ops analyst supports various contract management and revenue assurance initiatives by ensuring contractual compliance thereby contributing to the objective of profitability. This requires data gathering, analysis, and reporting to present their findings and drive improvements in scope

Key accountability areas include

Contract management

• Responsible for monitoring of contractual terms & conditions & maximizing revenues by application of those T&Cs
• Ensure operational processes are compliant to contract
• Perform contractual audits as and when needed to understand impact of different T&Cs in the contract & drive application of charge
• maintain contractual event dashboard to capture various contractual events (price reviews, benchmarks etc) due as per the contract & provide visibility to stakeholders to take timely actions 

Revenue assurance 

• support existing initiatives on revenue assurance and contract management areas as assigned
• identify, track and report actions to fill the revenue gaps

Data Analytics and Reporting 

• produce and distribute reports on a regular basis (using Power Bi)
• analyze reporting data trends 
• present results, findings and corrective measures on regular basis

Knowledge management

• contribute to documentation of defined procedures and update on regular basis
• regularly reflect on and document where applicable the successes and challenges across the supported initiatives

Transversal / Stakeholder Management & Interlock

• work in close coordination with stakeholders i.e Contract Managers in region, Regional Sales Operations including Account teams, quote to order operations, and delivery teams to influence operational improvements across the organization

Knowledge and Abilities

• Strong analytical skills to analyze large data sets and derive valuable insights 
• Ability to read and understand contract language and contractual T&Cs
• Strong financial understanding
• Excellent communications skills & fluency in English Language is a must
• End to end QTB process  & tools knowledge is  good to have
• Good time management, organizational, decision making & problem solving skills
• Good knowledge of MS Office applications (Word, Excel, Powerpoint, Access ).  Power BI is a must

Education, qualifications, and certifications

• University Degree in business, commerce or science

Experience

• 2 to 3 years of overall professional experience in analysis and reporting preferably in telecom billing environment
   

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.