Orange Business

Senior Engagement Manager

Recruiting Locations EG-Cairo
Posted Date 7 days ago(3/10/2026 5:41 AM)
ID
586386
Recruiting Location 1 : City
Cairo
Recruiting Location 1 : Country
Egypt

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

The Engagement Manager leads the development of high quality proposals for qualified opportunities. (S)he works in close tandem with the deal owner (Account Manager or Business Partner), who is accountable for all aspects of the deal, in particular for the deal shaping, definition of a winning bid strategy and win themes. 

The Engagement Manager supports the deal owner in terms of setting the deal strategy, shaping the deal. (S)he also is actively involved in preparing ad hoc customer presentations and deliverables including client interaction (e.g. workshops). 

 

The Engagement Manager is responsible for leading the development and execution of the response; driving the team through the international bid process with associated milestones, gates and rules of governance; coordinating inputs from the bid team members, as well as risks and mitigation actions; ensuring that Orange Business Services response: 

   1) Matches customer requirements, format and timescales, 

   2) Is in line with the bid strategy and win themes, 

   3) Is consistent in writing style / format throughout and of appropriate quality. 

 

key accountabilities 

Bid qualification:  

Working closely with deal owner (Account Manager or Business Partner), Solution Director/ Solution Architect and Commercial Manager:  

  • Can be involved in bid qualification in support of the deal owner  
  • Contributes to identification of customer drivers and unique selling points and bid strategy  
  • Estimate of skills and resourcing required for win strategy  
  • Contributes to identification of potential competitors

 

Deal strategy :  

Actively contributes to setting the deal strategy, ensures it is documented by the deal owner (Account Manager or Business Partner), and properly communicated to the extended bid team including key components of the offer :  

  • Solution  
  • Commercial model  
  •  Project planning and assumptions  

 

Bid team management  

In coordination with the Solution Director/Solution Architect recommendations, defines and implements the bid team organization, required skills and secures the necessary resources from various departments, escalating requirements as required  

  • Provides customer-focused leadership to bid response team ; maintains motivation and commitment to win throughout bid lifecycle  
  • Acts as single point of contact with customer regarding formal bid communication to provide accurate audit of correspondence  
  • Organizes and drives ad hoc regular bid team meetings (e.g. daily calls)  
  • Arranges customer clarification meetings, workshops, qualify participants ; ensure meeting preparation, debrief and bid re-assessment  
  • Supports deal owner as required in the discussion and negotiation with the customer  

Bid process management:  

Initiates and maintains the bid deliverables :  

Bid dashboard (e.g. action tracker, assumption list)  

Bid project plan (milestones & gates)  

Bid response plan (texting)  

Bid team staffing plan  

 

  • Organizes and chairs Bid Launch  
  • Ensures Risks are assessed, documented and mitigated  
  • Where necessary seeks rapid escalation and problem resolution  
  • Organizes regular communication to management  
  • Ensures the reviews are organized in compliance with the bid process (Solution Review, Commercial Review, Pre-Submission DAC, Investment Committee) ; follows-up subsequent actions for resolution  
  • Maintains bid documentation for subsequent handover and Lessons Learnt  

 

Proposal management: 

  • Manages the full bid response process and offer quality / proposal until round 1 bid submission and best and final offer (BAFO)  
  • Drives consistent review of offer quality  
  • Organizes final bid production and bid delivery  
  • Ensures the proposal reflects the agreed upon win strategy and value proposition

 

Bid practice management: 

  • Maintains a thorough understanding of internal tools, systems and processes required to develop quality / approved proposals for customers  
  • Drives internal improvement projects as required  

 

Knowledge Management: 

  • Contributes to knowledge management and improvements to Best Practices  
  • Process improvement through carrying out Lessons Learnt activities on bids  

About you

 

knowledge and abilities 

 

Ability to successfully lead and manage an opportunity through the company international bid process and governance 

 

Excellent organisation, co-ordination, communication, presentation, synthesis and reporting skills 

 

Ability to lead, manage and motivate an extended bid team and individuals 

 

Ability to engage and partner with customers during development of a proposal 

 

Understanding of the selling process and complex bids 

 

Knowledge of successful bid best practices 

 

Knowledge of successful bid best practices 

 

 

 

education, qualifications, and certifications 

 

Degree in business, science (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development 

 

Expertise in Business Administration (sales, finance, commercial and legal appreciation, contractual scheme, competition analysis) 

 

Optional accreditation / certification in area of expertise (e.g. PMP, APMP) 

 

 

 

Experience 

 

Minimum of 5-10 years of experience in the telecom or IT industry 

 

Experience in sales / bid management / project management / solution selling 

 

Experience in managing geographically distributed teams. 

 

Working in an international environment. 

 


You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

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