Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Entity:

The mission of Orange Business is to be the trusted partner of the customers’ digital transformation.

3,000 global enterprises and more than 2 million small and large businesses in France have already put their faith in OB as a telecommunications operator, an integrator and an IT developer. In response, OB provide a powerful, high-quality network spanning 220 countries and a broad range of customizable solutions.

OB Finance is an organization of 700 employees in 45 countries.

GSP International Operations realizes the Finance operations for the Orange Business affiliates outside France, with a scope of 80 countries and 110 legal entities for an annual revenue of €2bn, thanks to ~130 internal + ~300 external team members in several countries, working with IT and transformation teams, legal representatives in countries, statutory auditors, group functions (accounting, tax, treasury…).

GSP International Operations is part of the OB Finance organization and a member of the Group GSP.  

 

 

Project:

 

The S2C Business Process Manager is responsible for designing, implementing, and continuously improving the End-to-End Sales to Cash (S2C) processes across Orange Business’s international entities. This role aims to standardize transactional processes, ensure internal and external compliance with local/global standards, and leverage innovative technologies to optimize operational efficiency.

The role also involves supporting the migration to new ERP systems (OB Fusion ERP), promoting process harmonization, and sharing best practices across regions and teams. The S2C Business Process Manager acts as a key driver of process excellence, ensuring alignment of S2C activities with the overall finance transformation strategy.

The S2C Business Process Manager works closely with Business Process Implementation Managers (BPIMs, mainly outsourced to Accenture), members of the GSPI organization.

This role reports to the Director of the GSP International of Orange Business, with day-to-day collaboration with the OB Fusion project Manager, and with the S2C Business Process Manager of the Group GSP. 

 

Missions: 

• Process Design and Optimization:
  Define and document standardized End to End S2C processes, ensuring consistency and compliance across all regions. Identify opportunities for process improvement and automation, including the use of Artificial Intelligence.
• Harmonization and Continuous Improvement:
  Support the harmonization of transactional processes across regions, ensuring alignment with global standards and local requirements. Use data and process mining tools to monitor performance and implement continuous improvement initiatives.
• System Support and Migration:
  Collaborate with IT and Solutions teams to support migration from legacy ERP systems to Fusion ERP, ensuring a smooth transition with minimal disruption. Develop and adapt system specifications to meet evolving business needs.
• Stakeholder Engagement and Training:
  Act as a bridge between business users, process owners, and IT teams. Facilitate communication, training, and change management activities to promote adoption of new processes and tools.
• Performance Monitoring and Reporting:
  Establish KPIs and dashboards to track process performance, compliance, and efficiency. Regularly review metrics, escalate issues, and propose corrective actions.
• Compliance and Governance:
  Ensure all S2C activities adhere to internal policies, external regulations, and audit requirements. Support internal and external audits related to procurement and accounts payable.
• Cross-Functional Collaboration:
  Work closely with Finance Solutions, Group experts, and regional teams to ensure process consistency, share best practices, and support global initiatives.

 

 

 

Qualifications:

• Proven experience in S2C or procurement processes, ideally within a multinational environment.
• Strong knowledge of finance transformation projects, ERP systems (especially Fusion ERP), and process automation.
• Continuous improvement methodologies (LSS, Six Sigma, etc.).
• Excellent stakeholder management and communication skills.
• Ability to work in a multicultural, matrix environment.
• Fluency in English; French and other languages are a plus.

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

 

 

 

 

 

 

 

 

 

 

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. 
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). 
• Professional Development: training programs and upskilling/re-skilling opportunities. 
• Career Growth: Internal growth and mobility opportunities within Orange. 
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. 
• Reward Programs: Employee Referral Program, Change Maker Awards.

Base salary from 1 700 € brutto per month, actual salary is likely to be higher based on skills, 

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.