Delivery Lead-Agentic AI

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

As GenAI Product Development, you will own the full product lifecycle  from ideation and market research through prototyping, backlog ownership, architecture collaboration, launch, and post-release optimization, ensuring the team ships fast, learns fast, and delivers AI products that create measurable business value. Lead the end-to-end definition, development, and industrialization of GenAI and AI Agent-driven products. This is a hands-on strategic role at the intersection of artificial intelligence, product strategy, and enterprise delivery.

 

 

 

Product Vision & Strategy

• Define and communicate a compelling, long-term AI product vision aligned to business goals and GenAI market trends.
• Develop and maintain product roadmap prioritising GenAI, AI Agent, and LLM-powered capabilities.
• Translate organisational strategy into actionable product OKRs, epics, and measurable outcomes.
• Continuously monitor the competitive landscape — including OpenAI, Google DeepMind, Anthropic, Mistral, Meta AI — and identify differentiation opportunities.
• Establish product-market fit hypotheses and validate them rapidly through prototypes and data-driven experiments.

 

Backlog & Delivery Management

• Own the end-to-end product backlog — creation, grooming, prioritisation, and sprint-readiness across all Agile ceremonies.
• Write high-quality user stories with clear acceptance criteria, Definition of Done, and testable outcomes.
• Apply prioritisation frameworks (MoSCoW, WSJF, RICE, Kano) to align effort with business value and customer impact.
• Drive sprint planning, review, and retrospective sessions; remove blockers to ensure the team achieves its velocity targets.
• Maintain a healthy, visible backlog — at least 2 sprints groomed and estimated at all times.
• Track and report delivery metrics (velocity, cycle time, escape rate) and continuously improve team throughput.

Stakeholder Management & Communication

• Act as the primary point of contact between the AI COE Development team, business Owners, and Data AI leadership.
• Conduct regular stakeholder reviews — including structured product demos, roadmap updates, and risk briefings.
• Produce transparent, data-rich communication artefacts: roadmaps, release notes, dashboards, and executive summaries.
• Manage stakeholder expectations proactively, escalating risks early and proposing mitigations before they impact delivery.
• Build cross-functional alignment across Data Engineering, ML Engineering, Architecture, UX, QA, and Business teams.
• Facilitate workshops and discovery sessions to elicit requirements from non-technical and technical stakeholders alike.

Prototyping & AI Solution Development

• Lead rapid prototyping of AI solutions using cutting-edge frameworks — LangChain, LangGraph, AutoGen, CrewAI, LlamaIndex, HuggingFace.
• Build proof-of-concepts for RAG systems, AI Agents, multi-modal applications, TTS/STT pipelines, and LLM fine-tuning workflows.
• Collaborate with ML engineers and data scientists to evolve prototypes into production-grade solutions.
• Conduct local LLM benchmarking studies to identify cost-effective alternatives to frontier models (Llama, Mistral, Phi, Gemma).
• Design and validate prompt engineering strategies, evaluation frameworks (LLM-as-judge, RAGAS), and model selection criteria.
• Contribute to a reusable AI component library that accelerates future product development across the organisation.

Product Industrialisation & Architecture Collaboration

• Partner closely with the Solution Architecture team to define scalable, cloud-native technical designs for AI products.
• Drive non-functional requirements — performance, security, compliance (GDPR, EU AI Act), observability, and reliability.
• Support MLOps and DevOps teams in establishing CI/CD pipelines, model versioning, monitoring, and A/B testing infrastructure.
• Participate in architecture review boards (ARB), contributing a product and business perspective to technical decisions.
• Ensure smooth handover from prototype to engineering, including detailed technical documentation and runbooks.
• Oversee integration testing, UAT planning, hypercare support, and post-launch performance review.

Team Leadership & Motivation

• Inspire a high-performing, cross-functional product team by championing a culture of curiosity, experimentation, and psychological safety.
• Set clear team goals tied to product OKRs; celebrate wins publicly and address under performance constructively.
• Coach team members on product thinking, AI literacy, and Agile best practices.
• Run effective, energised Agile ceremonies that maintain team momentum and commitment.
• Foster innovation by allocating time for hackathons, and AI exploration activities.

 

 

 

You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

 

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.