Sr. Professional Services Expert

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

What this role is about.

The Sr. Professional Services Expert will be working in the Emerging Markets and Orange Business (EMOB) Expert Managing Consultants team whose core function is to support Orange Business security sales activities in the International environment. The role will focus around the following:

• Pre Sales support for Professional Services offerings for the OB Channel 
• Leading RFI/RFP responses for security solutions across OB channels (Europe, MEA, Americas, APAC regions)
• Resolving complex security solution challenges
• Deivering security consulting services as part of the EMOB Professional Services team.

 

The Sr. Professional Services Expert needs a technical background with very strong business and commercial affinities and the focus is on promoting and positioning Orange Cyberdefense solutions and other technologies and/or services to potential customers and existing customers via the OB Channel. The Consultant is a corner stone in developing and answering technical solution designs and descriptions for RFI’s & RFP’s, drafting cost sheets and assists in closing deals with Account Managers.

 

As the Sr. Professional Services Expert you must ensure that you understand and can transfer the technical aspects of cyber security, but also the required business knowledge and strong soft skills like documentation skills, critical thinking, communication and time management.

 

Key responsibilities are as follows.

• Business development within the Security domain for the Orange Business channel
• Understand OCD service offerings and stay abreast of changes and enhancements
• Maintain high degree of knowledge for security market trends and changing competitive landscape
• Attend bid and customer meetings
• Respond to tender, RFQ, RFP and RFI requirements 
• Develop high-level designs and Bill of Quantities (BOQ/BOM) for proposed security architectures
• Write proposals and scope of work, structure and optimise offers 
• Prepare technical presentations, write-ups, and proof of concepts (POCs) for clients
• Collaborate with cross-functional teams to meet timelines and customer requirements
• Assist Account Managers in closing deals
• Sales evangelisation and education, help “upskill” sales teams on capabilities associated with professional services
• Attend training sessions, both in-house, vendor specific and external
• Foster the relationships with our selected partners.
• Proactively contribute to the growth of our global organization.
• Work with various entities from Orange Group to have efficient use of resources on projects for our customers
• Delivery on some key customer projects where expert guidance is required

Experience / Knowledge Required

• Demonstrable experience as a security consultant and presales 
• Extensive experience of the security industry
• Experience with Managed Security Services portfolios 
• Experience with security consulting
• Customer facing experience with strong presentation skills
• Language Skills- fluency in English is mandatory 
• Experience in bid management, sales and product management including writing proposals and scopes, responding to tenders/RFQ/RFP/RFI
• Understanding of current security technologies 
• Strong communication (both written and verbal) and interpersonal skills, capable of working collaboratively in a diverse team environment.
• Results-oriented with a strong commitment to meeting deadlines and completing assigned duties
• Cross cultural awareness and comfortable in a matrix management environment
• Ability to work collaboratively with cross-functional teams.
• Confidence, tenacity, creativity and flexibility in thinking
• Ability to engage at different levels within multinational organisations and customers
• Drive collaboration from strategy through to implementation
• Excellent analytical and problem-solving skills.
• Ability to manage multiple tasks and projects with attention to detail and deadlines.
• Proactive and eager to learn in a fast-paced industry
• Proven experience in process improvement, project management, and change management.

 

Key Contacts/Relationships

• Director of EMOB Professional Services
• Expert Managing Consulltants
• Members of staff within the Orange Sales departments, the Professional Services Team in EMOB and in OCD Countries, Global Operations and Global Pre Sales

 

Technical Competencies

• Information Security  technologies, frameworks and best practices
• Offensive Security
• Defensive Security
• OT Security
• Governance, Risk and Compliance (GRC)
• Network security architecture
• Knowledge and experience of security challenges, designs, solutions and tooling

 

Level of Education

• Bachelor’s degree or Master’s degree or equal by experience 
• Security industry recognised certifications:  CISSP, CISA/CISM, OSCP/OSCE, CEH, CREST certifications 
• Project management certification or equivalent working experience

 

Minimum Work Experience

• Minimum 10 years of experience including at least 5 years of experience in a comparable function, with strong international experience

You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.