Supplier Partnership Manager

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Join an organization at the pivotal moment of transformation and play a key role in the digital transformation of Orange Business.

Within Orange Business, the Digital Technology entity is positioned as a trusted technology partner for the Business. Our mission is to deliver exceptional digital experiences to our customers, partners and employees. To achieve this goal, we are reinventing our IT: developing a new platform for the next generation of products while modernizing existing IT.

To achieve this transformation, we are strengthening the governance of our ecosystem of supplier partners. Ready to shift from transactional relationships to truly strategic partnerships? Join us and make the difference!

Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt, and India.

 

Role Purpose

As a Supplier Partnership Manager, you will effectively manage relationships with assigned Global System Integrators (GSIs) and/or technology vendors for contract-related matters, with a motto: put our strategic contracts under control and optimize their value.

This includes 

negotiating/analyzing contracts and pricing terms in collaboration with Orange sourcing, 
managing the complete contracst lifecycle  
operationalizing the contracts within Orange Business governance , 
monitoring our partners performance and compliance with contractual obligations/commitments while guaranteeing the correct contractual practice of Orange Business internal stakeholders , 
resolving any contract-related disputes, 
and developing/maintaining strong relationships.

 

Key success criteria

360° view of the partnership(s).
Constant liaison with Digital Technology’s operational teams to make their life easier with contract lifecycle.
Smooth collaboration with the Sourcing & Legal departments to align procurement strategy with business and transformation objectives of Digital Technology.

 

 

Governance & relationship management

You will manage relationship with key supplier(s), establishing a proper governance, and serving as the primary point of contact for contract-related matters.
You will provide regular reports and updates on supplier performance, contract status, and potential risks and issues to relevant stakeholders within the Digital Technology department and the organization as a whole.

 

Operational management

You will analyze specific IT project needs to propose appropriate contractual solutions, while complying with legal and regulatory requirements.
You will work closely with technical and operational teams to ensure smooth and efficient contract execution.
You will monitor the performance of current contracts, tracking key performance indicators (KPIs) and service level agreements (SLAs), and identifying opportunities for improvement.
You will participate in the development and implementation of internal processes to improve the efficiency of contract management within the entity.
You will identify opportunities to optimize cost and contract value through continuous improvement and innovation.

 

Sourcing strategy influence

You will contribute to the evaluation and selection of suppliers based on their capabilities, expertise, and alignment with Digital Technology’s strategy.
You will ensure that favorable terms are negotiated to meet the organization's needs.

Knowledge and abilities
Appetence for new technologies.
Commercial negotiation.
Analysis of customer needs.
Knowledge of Security and Regulatory constraints when working with third parties.
Knowledge of Agile/DevOps/SAFe methodologies.

 

Education, qualifications, and certifications
First degree in business, technology, or science.
Fluent in English; a command of French is an advantage.
Project Management / ITIL certification is an advantage.

Experience
Work experience in the IT industry.
Proven experience in contract management preferably with Global System Integrator companies.

Job skills and certifications
We are looking for a candidate with strong business and negotiation skills, who is results-oriented and action-oriented. You have excellent communication and interpersonal skills, enabling you to collaborate effectively with internal and external stakeholders. Your analytical and problem-solving skills, as well as your ability to evolve in complex and multicultural environments, will be invaluable assets for success in this role.

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.