Senior Technical Lead

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

• Bachelor’s degree in IT, Business, or an equivalent field.
• Minimum of 10 years’ progressive, relevant IT experience.
• At least 3 years’ experience in designing, implementing, and managing Cloud Infrastructure.
• Proven experience managing LAN and WAN network architectures.
• Experience in managing cloud systems administration, including VMware and Hyperscalers (AWS, Azure, Google Cloud).
• Hands-on experience with backup technologies such as NetBackup, Networker, or Veeam.
• Automation experience through Bash scripting or automation tools like Ansible is a strong advantage.
• Minimum of 5 years’ experience with server operating systems (Windows, Enterprise Linux RHEL/OEL, VMware ESXi, etc.).
• Strong project management skills, with experience managing multiple projects aligned with business and technical requirements.
• Some project-based travel may be required.
• Excellent documentation skills in both French and English.

 

• Oversee system engineering and architecture specifications for cloud and on-premises infrastructure.
• Lead, manage, and maintain hardware and software environments.
• Drive key organizational IT infrastructure initiatives.
• Mentor and coach IT System Administrators, guiding technical decision-making.
• Manage relationships with IT vendors to ensure timely and high-quality service delivery.
• Develop project scope, implementation plans, and resource allocation strategies to ensure timely delivery and optimal solutions.
• Provide expertise in designing system performance attributes such as availability, scalability, recoverability, reliability, and security.
• Implement and enhance disaster recovery, information security, and control frameworks.
• Recommend IT strategies, policies, and procedures based on organizational needs, trends, and best practices.
• Monitor project progress, provide updates to senior management, and ensure adherence to timelines and budgets.
• Develop and enforce methodologies, policies, and procedures to ensure compliance with OBS standards and best practices.
• Ensure documentation and processes meet audit and organizational requirements.
• Meet or exceed service level agreements (SLAs); serve as escalation point for critical issues.
• Monitor customer satisfaction and maintain cost-effective, high-quality services.
• Foster productive relationships with business and IT colleagues.
• Promote and embody the OBS vision.
• Act as a trusted advisor, understanding customer needs and translating them into effective technical solutions.
• Lead staff training and development, promoting engagement and career growth.
• Ensure high levels of employee motivation and responsibility.

 

• Ability to work under pressure and manage multiple tasks effectively.
• Excellent customer service, problem-solving, and communication skills.
• Strong interpersonal and leadership qualities.
• Proactive, self-motivated, and determined attitude.
• Fluent in English and French (spoken and written), especially French.
• Willingness to travel for project needs.

 

You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.