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SME - Global Procurement ( Supply Chain Operations )

Recruiting Locations IN-Mumbai
Posted Date 2 weeks ago(5/11/2026 3:53 AM)
ID
588146
Recruiting Location 1 : City
Mumbai
Recruiting Location 1 : Country
India

Orange Business is here!

About us

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

 

The SME - Global Procurement Operations is responsible for overseeing outsourced procurement activities, ensuring operational excellence, managing User Acceptance Testing (UAT), handling critical escalations, and supporting process improvements. The role acts as a key point of contact for outsourced vendors and internal stakeholders, ensuring seamless execution of procurement processes and timely resolution of issues.

key accountabilities

key result / decision areas (outcomes)

  • Manage day-to-day outsourced procurement operations, ensuring adherence to SLAs and quality standards.

 

  • Consistent delivery of procurement services meeting SLA targets and quality benchmarks.

 

  • Lead UAT testing for procurement systems and processes, coordinating with stakeholders and vendors.

 

  • Successful UAT completion with minimal defects, ensuring system readiness for deployment.

 

  • Handle critical escalations, providing prompt resolution and root cause analysis.

 

  • Rapid resolution of escalations with comprehensive root cause analysis and prevention plan.

 

  • Collaborate with internal teams and vendors to drive process improvements and automation initiatives.

 

  • Implementation of process enhancements that improve efficiency and reduce errors.

 

  • Support vendor performance management and compliance monitoring.

 

  • Maintained vendor performance within agreed KPIs and ensured compliance standards are met.

 

  • Assist in training and knowledge transfer related to procurement systems and processes.
  • Enhanced stakeholder competency and reduced system-related issues through effective training.

 

Dimensions

Extensive knowledge of global procurement and supply chain management practices is essential.

Proven experience in international vendor management within multicultural environments is required.

Deep understanding of the services industry and the strategic role of procurement and supply chain functions.

Strong interpretation, communication, and presentation skills to effectively engage with global stakeholders.

proposed job band

PRO

 
 
 
 
 
 
 
 

knowledge and abilities

  • Strong understanding of global procurement and supply chain management practices
  • Experience in procurement, order management, logistics, and supply chain operations
  • Knowledge of the services industry and multi-sourcing integration environments
  • Ability to build and manage executive-level relationships within vendor organizations
  • Capability to identify, implement, and drive best practices in procurement and supply chain management
  • Proven ability to operate effectively in fast-paced, complex, and high-pressure operational environments

Top of Form

 

 

 

education, qualifications, and certifications

Master in Business Administration (Full Time) from reputed institute is must. Executive MBA from reputed institute is preferable. 

Bachelor of Engineering or Technology is preferred

Certification in Supply Chain from APICS or other recognized institute is preferable. 

Kaizan, JIT, Six Sigma will be an added advantage. 

 

Experience

3-5  years of experience in International Supply Chain, P2P cycle, Warehouse & logistics is must

Experience in Service Industry, Telecom, IT will be preferable

Experience in working with MNCs or GCCs will be an advantage

Strong on hands experience in Oracle Suites and techniques is preferable.

 

 

 

 

 

 

 

About you

As above


You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

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