Team Manager,Architecture and Technology Director

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The ATD Manager is responsible for leading the technical design authority function for complex customer solutions, transformation programs, and strategic service initiatives across Americas. The role ensures that solutions are technically robust, scalable, secure, supportable, and aligned with customer, operational, and business requirements.

The position combines senior technical leadership with people management responsibility. The ATD Manager leads a team of design professionals while also acting as a senior point of accountability for design governance, technical consistency, solution quality, and operational readiness across the solution lifecycle.

The role requires close collaboration with sales, contract execution, consulting, delivery, operations, service management, security, sourcing, partners, vendors, and customer stakeholders in a highly matrixed and multicultural environment.

Mission

• To lead and develop the ATD team while ensuring the governance, quality, consistency, and operational readiness of technical designs for complex customer solutions and transformation programs. The ATD Manager ensures that solutions are feasible, secure, supportable, resilient, and aligned with contractual, customer, and business expectations.

Main activities

• Lead the technical design authority function for strategic customer opportunities, complex solution designs, and transformation programs.
• Ensure end-to-end design integrity across multiple technical domains, service components, and lifecycle phases.
• Validate that solutions are technically feasible, scalable, secure, resilient, and operationally supportable.
• Define and enforce design governance, quality standards, design review processes, and approval controls.
• Lead technical reviews, design arbitrations, and decision-making for cross-domain technical issues.
• Ensure all solution designs are aligned with customer requirements, internal standards, security policies, and operational constraints.
• Identify and manage design risks, assumptions, dependencies, and technical constraints.
• Work closely with delivery, transition, operations, and service management teams to ensure implementation readiness and successful handover into live service.
• Ensure documentation, design records, support information, and knowledge transfer are complete and fit for operational use.
• Support customer-facing discussions and act as a senior technical representative in governance meetings, escalations, and strategic reviews where required.
• Lead, coach, and develop a team of ATD professionals, setting objectives and supporting performance, engagement, and career development.
• Support recruitment, onboarding, succession planning, and capability development within the team.
• Encourage standardization, reuse of design assets, continuous improvement, and adoption of modern design practices.
• Contribute to business performance through effective workload management, resource planning, design quality improvement, and stakeholder satisfaction.
• Maintain awareness of relevant technology trends, market evolution, and industry practices to continuously improve design capability and team effectiveness.

• Strong knowledge of technical solution design in enterprise, telecommunications, network, security, cloud connectivity, or managed services environments
• Strong understanding of end-to-end solution lifecycle management, from qualification and design through delivery, transition, and operations
• Ability to evaluate technical feasibility and ensure solutions are supportable, scalable, resilient, and aligned with operational requirements
• Good understanding of service management, operational readiness, service assurance, and support model integration
• Strong awareness of risk, security, compliance, and governance requirements in customer solution design
• Ability to work across multiple technical domains and coordinate contributions from subject matter experts, partners, and suppliers
• Strong people management and team leadership capability
• Ability to coach, mentor, and develop team members in a matrix environment
• Excellent stakeholder management, communication, and influencing skills
• Ability to explain complex technical issues clearly to technical and non-technical audiences
• Strong analytical thinking, structured problem-solving, and decision-making capability
• Ability to manage competing priorities in a fast-paced and complex environment
• High level of accountability, customer focus, and collaboration
• Strong planning, organization, and follow-through skills
• Commitment to continuous improvement, standardization, and quality

Skill	Proficiency Level
Technical design governance	Expert
Solution architecture understanding	Advanced
Multi-domain infrastructure knowledge	Advanced
Risk and dependency management	Advanced
Operational readiness and service transition	Advanced
Security and compliance awareness	Advanced
Stakeholder management	Expert
Customer communication	Advanced
Cross-functional leadership	Expert
Team management and coaching	Expert
Decision-making and problem solving	Expert
Documentation and design quality control	Advanced
Planning and prioritization	Advanced
Continuous improvement and standardization	Advanced
Third-party and supplier coordination	Advanced

You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.