Account Manager - Senior

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

mission / role purpose

Bring new business by establishing direct contact with the customers, have strong existing relationships with large scale accounts (across different functions), driving growth in orders and revenue. Enhance and maintain customer satisfaction by developing strategic relationships to align solutions to customer's Business and IT initiatives and needs; develop and manage the professionalism, best practices, and deliverables for each member of the extended account team, in order to distinguish Orange from other service providers.

• Generate new pipeline, and new business (orders and revenues) by engaging with customers at various levels (operational, management, and Executive level) to drive growth in Orange services/solutions by creating value and bringing innovation to a customer’s business. Map the market through an understanding of market trends and dynamics. Develop account strategy for various accounts, while considering the customer's competitive landscape. Develop customer information repository with details on IT spends, current service providers, renewals, pain points, mapping with respective Orange solutions, etc, for all customers in the Target Market List.
• Leverage existing relationships with relevant ecosystem partners to expand the customer engagement model and create opportunities where Orange can engage a third party to provide a unique business value to the customer.
• Develop opportunities in the designated Target Market by identifying new sales opportunities, through contacting prospects and customers, through a combination of warm calling, premise visits, networking, lead generation, proposal submissions, and customer appointments.
• Engage with current and potential customers at multiple levels to understand their overall strategy and key business drivers; develop a roadmap with the customer that facilitates closure of Orange contracts (network services, solution sets, IS procurement, value-added surround services).

 

 

 

About you

 

• Proven record with strong reliable contacts and relationships with customers in large enterprises 
• Proven track record in sales of quota achievement
• Sales hunter mentality to prospect, qualify and close new business
• Strong understanding of the market and technology vendor landscape in Digital infrastructure, Security, Managed Service and Digital Experience.
• Engage and partner with customers and internal staff as required.
• Work in a virtual team environment.
• Identify and qualify revenue-generating opportunities
• Draw upon experience and relationships to gain access to new accounts.
• Degree in Business, Finance or other relevant field (or equivalent)
• Master of Business Administration or other graduate-level degree
• Membership in related professional organizations
• Certifications/accreditation in relevant areas
• 15 years experience in consultative selling to, and relationship management of, large multi-national corporations.
• Experience in creating solutions for customers based on their business and IT initiatives rather than on an individual company’s product offering.
• Experience selling to, and management of, customers with managed services in the areas of WAN, LAN, Hosting, Messaging, Security, and Application Performance Optimization
• People management - Can act as a team lead on occasions coordinating/managing a group of individuals transversally for a specific opportunity. The team lead function would be within the region, however, it could be a global opportunity where coordination/management activity would cross regional boundaries.

 

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.