Subject Matter Expert

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

• Technical Expertise — Act as the Senior Technical Expert for R&S, datacenter networking and wireless technologies, providing deep-dive guidance to internal teams and customers.
• Complex Problem Diagnosis — Perform advanced analysis and diagnosis of complex networking and security issues across multi-vendor environments.
• Solution Deployment — Deploy and support multi-vendor network and security solutions, ensuring stability, scalability, and compliance with design standards.
• Monitoring & Management Tools — Deploy and support network and security monitoring/management tools, ensuring visibility and proactive issue detection.
• Documentation Ownership — Prepare and update HLDs, LLDs, operational processes, and technical documentation for ongoing and new deployments.
• Sev-1/MIM Incident Support — Provide expert support during incidents to ensure resolution within SLA and minimize business impact.
• Root Cause Analysis — Perform RCA based on OEM inputs and internal investigation, ensuring corrective and preventive actions are implemented.
• Continuous Improvement — Identify improvement opportunities and recommend enhancements for network and security infrastructure.
• Tool Evaluation — Evaluate new tools and technologies (automation platforms, observability suites, AI-driven NMS), produce recommendations and support effort estimation for new project opportunities.
• Cross-Functional Collaboration — Work closely with global IT teams, OEMs, vendors, partners, and service providers to ensure seamless operations and project execution.
• Training & Knowledge Transfer — Provide technical training and mentorship to L1/L2 operations teams to uplift capability and reduce escalations.
• Technology Up-skilling — Continuously learn and stay updated with the latest networking and security technologies, OEM releases, and industry best practices.
• Project Leadership — Act as the key SPOC for transition, transformation, organic growth, and greenfield/brownfield network projects.

8-9 years of related experience in routing & switching, datacenter networking and security

Implementation and operational experience with enterprise class routers, switches and firewalls

Experience on HP/ARUBA switches, Routers & wireless series. Also good hands-on on ARUBA AIRWAVE & CLEARPASS. ( Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx. AP like 340/300/207/2xx/3xx and controlers like 72xx. Good understanding on AIRWAVE and CLEARPASS.)

The SME will leverage their in-depth knowledge of Aruba Central's cloud-managed networking platform to design, configure, monitor, and troubleshoot wired, wireless, and WAN networks

Configure, manage, and optimize Aruba Central for wireless, switching, and SD-WAN environments. Provide technical leadership in onboarding and configuring devices in Aruba Central (APs, switches, gateways). Implement and enforce best practices for network management and security within Aruba Central.

Hands-on experience with Aruba Instant APs, Aruba switches, and SD-WAN solutions. Proficient in network protocols (e.g., VLAN, STP, OSPF, BGP) and wireless technologies (e.g., 802.11 standards

Familiarity with Aruba switch operating systems (AOS-CX and AOS-S). Using Aruba Central for centralized switch configuration and monitoring. Configuring Aruba-specific features like Dynamic Segmentation and Zero Trust security enforcement.

Knowledge and experience on cloud computing infrastructure and orchestration

Knowledge of Software Defined Networks and Network Function Virtualization technologies

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.