Manager- ISC PMO, NPI & Bid Support

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Role Purpose

Lead a team of 7 Supply Chain Process Experts responsible for driving New Product Incubation, Customer Non-Standard BID support, Process Simplification, Process Documentation and Supply Chain Tool Transformation.

The role acts as a key Supply Chain interface across Product Management, Sourcing, Service Implementation, SLMs, Finance and other stakeholders to assess business requirements, develop effective end-to-end supply chain solutions and ensure operational readiness for new and existing products.

The role is responsible for prioritising and allocating projects across the team, ensuring successful delivery of key initiatives, developing team capabilities and providing regular visibility of performance and progress to Supply Chain leadership.

Key Responsibilities

1. Team Leadership & Project Portfolio Management

• Lead and manage a team of 7 Supply Chain Process Experts with accountability for their respective projects and deliverables.
• Assess incoming requirements, prioritise the project portfolio and allocate appropriate project managers/process experts based on complexity, expertise and business priorities.
• Establish clear objectives, timelines, deliverables and accountability for projects managed by the team.
• Monitor project progress, identify risks and dependencies, and ensure timely resolution of issues.
• Provide coaching, mentoring and guidance to team members on project execution, stakeholder management and supply chain solutions.
• Promote knowledge sharing, cross-training and development of capabilities within the team.

2. New Product Incubation

• Lead the Supply Chain assessment and coordination of new product incubation requests.
• Evaluate supply chain impacts and determine the processes, tools, systems and operational capabilities required to support new products.
• Assign and guide the appropriate project manager from the team to drive each incubation initiative.
• Coordinate with Product Management, Sourcing, SIE/SLMs, Operations, Finance and other stakeholders to ensure end-to-end supply chain readiness.
• Identify supply chain gaps, dependencies, risks and constraints and drive appropriate solutions.
• Ensure all required processes, tools and systems are prepared, tested and operational before transition to the Operations team.
• Facilitate smooth handover of newly incubated products into sustainable operations.

3. Customer Non-Standard BID & Request Support

• Assess customer non-standard requirements and determine their supply chain implications and feasibility.
• Provide detailed supply chain inputs covering costs, capabilities, lead times, logistics requirements, operational constraints and dependencies.
• Coordinate with relevant stakeholders to develop appropriate supply chain solutions for customised customer requirements.
• Identify potential supply chain risks or constraints during the BID stage and ensure these are clearly communicated to stakeholders.
• Support Sales, Bid and Product teams with accurate and timely supply chain information to enable informed customer proposals and decisions.

4. Supply Chain Information Sharing

• Provide relevant supply chain data, analysis and insights to internal stakeholders and customers, where appropriate.
• Ensure information shared on supply chain capabilities, lead times, costs and constraints is accurate, consistent and transparent.
• Act as a trusted source of supply chain information for business and project stakeholders.
• Support data-driven decision-making by providing clear analysis of supply chain impacts and options.

5. Stakeholder Collaboration

• Establish strong working relationships with Product Managers, Sourcing, SIE/SLMs, Finance, Operations and other relevant functions.
• Lead cross-functional discussions to define and optimise end-to-end supply chain processes.
• Facilitate alignment between business requirements and supply chain capabilities.
• Drive resolution of cross-functional dependencies and ensure decisions are translated into actionable supply chain requirements.
• Represent Supply Chain in relevant product, BID and transformation initiatives.

5+ years Supply Chain experience and knowledge on general Supply Chain/Logistics principles 
Batchelors degree in Supply Chain/Business/other technical subject
Experience in working in multicultural, international virtual teams
Knowledge of operational excellence concepts and tools, such as value stream mapping, business process redesign, lean, six sigma, modelling and simulation will be appreciated.
Strong Project Management skills
Commercial acumen – ensure viability and profitability of supply chain processes
Leadership and decision-making 
People management skills, to be able to manage and motivate team
Excellent oral and written English communication and negotiation skills
 

You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.